Here you can find support and documentation for our range of products.

  • Amend Clients

    This article will explain how to edit existing clients in the K3 Connect app.

  • Firmware Update

    This article will show you how to update your lock's firmware.

  • Generate an Access Key

    This article will show you how to generate an access key using an iOS device.

  • Register and Add a New Lock

    This article will explain how to create a new K3 Connect account and register your first lock.

  • Change the NetCode Mode

    This article will guide you through how to change the type of NetCode mode your lock is on, using the K3 Connect application.

  • NetCode Modes Explained

    This article will explain how the different modes of NetCodes work and how to activate them.

  • Add a New Client

    This article will show you how to create new clients in the K3 Connect app.

  • K3 Connect App FAQ

    Frequently asked questions about our K3 Connect application.

  • K3 Connect User Guide

    This is the full user guide for the K3 Connect application.

  • Password Reset

    This article will show you how to complete a factory reset on the K3 Connect app.

  • NetCode Modes

    This article will explain how the different modes of NetCodes work and how to activate them.

  • Lock Cloning

    This article will explain how to copy parameters from one lock to another.